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Offshore Staff Pricing
| Level | Designation | Role | US/CA/UK Exp. | India Exp. | Qualifications | USD | CAD | GBP |
|---|---|---|---|---|---|---|---|---|
| Level 1 | Consultant | Bookkeeper, Payroll Specialist, Billing Specialist, AR/AP Assistant, Junior Auditor | 0 Yrs (3 Months Training) | 1-3 Yrs | Bachelor's/Master's Degree or CA-Semi Qualified. CA,CS, CPA/EA (Completed or Pursuing at least 1-2 Parts Cleared) | $11 - $12 | $14 - $15 | £8 - £9 |
| Level 2 | Sr. Consultant | 0 Yrs (3 Months Training) | 0 Yrs (3 Months Training) | $13 - $14 | $16 - $17 | £10 - £11 | ||
| Level 3 | Specialist | Sr Accountant, Management Accountant, Account Officer, Financial Analyst, Data Analyst. Tax Accountant, Finance Specialist, Sr. Auditor | 1+ Yrs | 3-5 Yrs | Bachelor's/Master's Degree or CA-SemiQualified. CA,CS, CPA/CMA (Completed or Pursuing at least 1 or 2 Parts Cleared) | $14 - $15 | $18 - $19 | £11 - £12 |
| Level 4 | Sr. Specialist | 2+ Yrs | 5+ Yrs | $16 - $20 | $20 - $24 | £13 - £16 | ||
| Level 5 | Team Lead | Accounting/Audit/Finance Managers or Controller (Managing Team of Consultants/Specialist) & Closely Working with CEO/CFO | 3+ Yrs | 5+ Yrs | Bachelor's/Master's Degree or CA-Semi Qualified, CA,CS, CPA/CMA (Completed or Pursuing at least 2 Parts Cleared) | $20 - $25 | $25 - $30 | £17 - £20 |
| Level 6 | Asst Manager/Manager/Sr. Manager | 5+ Yrs | 8+ Yrs | $25 - $40 | $30 - $50 | £20 - £35 |
Additional Information for
Offshore Staffing
- US/CA/UK Experience would be experience of working on US/CA clients
- Indian Experience is usually experience of working in Indian Public Accounting firms. (Which is very much relatable experience)
- 3 Months of Basic Training would be given.
- Pricing provided is hourly rate including everything with no other charges.
- Weekly billing will be in USD.
- No additional set-up fees or charges
- Full-Time (FT) is 40 hrs/week.
- Part-Time (PT) is 20 hrs/week
- Notice period of 9 weeks for each hire
- Daily timesheet will be provided
- 18 paid days and 10 public holidays for team members
- Overtime rate remains same (Not 1.5 times)
- 1 to 2 weeks for staff replacement
- If Staff clears 2 subjects of CPA (Minimum hourly rate $17/hour)
- If Staff becomes CPA/CMA (Minimum hourly rate $22/hour)
- If Staff becomes EA (Minimum hourly rate $20/hour)
- 3% Credit Card charges applicable.
- Onboarding Time for Level 1 to 3 shall be 2 to 3 weeks
- Onboarding Time for Level 4+ Profiles shall be anywhere from 2 weeks to 9 weeks
Case Study: Acktify
Company at a Glance
- Acktify is a small business that purchases goods from distributors across the United States and sells them directly to consumers through online marketplaces.
- With a high-volume, low-margin business model, Acktify currently serves customers in the USA & Canada via Amazon, eBay, Walmart & Jet.com.
When Acktify faced significant financial control challenges surrounding the procure-to-pay cycle within the company, they chose Entigrity to address their financial and operational obstacles.
The Challenge
- The absence of an ERP system led them to work on manual processes, including the accounts payable function.
- Invoices were paid without proper verification, posing risks to financial accuracy. Resulting that Acktify was feeling the urgency to simplify the entire F&A Process.
Case Study: Acktify
CFO expressed that they lack financial controls
“ There was no ERP system that would match prices to POs and receipts to invoice quantities. We didn't have it. I had an understaffed accounts payable team that was paying invoices and taking it on faith that the invoices were correct, which is really no way to run a business.
What I basically did, is build up an almost manual ERP system overseas with the offshore team. I have a group of six offshore staff who are really serving as Excel jockeys to a degree. They're doing tasks and analytics to validate invoices and support the approval cycle. ”
John Leydon CPA,
CFO of Acktify
John Leydon's Journey to
Simplify the Entire F & A Process
As the CFO of Acktify, John Leydon built a team in collaboration with Entigrity to address financial control and operational challenges in the procure-to-pay cycle. With a small onshore team, he started leveraging offshore resources to create a manual ERP system using Excel-based analysis and QuickBooks.
John added that the execution was so smooth that they are now planning to increase the offshore team size and their responsibilities so that Acktify can reach the ultimate goal, a fully functional ERP system.
THE SOLUTION
The availability of our skilled staff members, competitive cost advantages, and ability to quickly build a team overseas prompted Mr. Leydon to explore Entigrity as a viable offshore solution to their challenges.
- What we did:
- Achieved faster turnaround on financial operations
- Cut back on time spent hiring accounting staff members
- Help them focus on high-end activities and firms growth
- Provide access to skilled and qualified staff at minimal cost
How We Helped
Our offshore team's work ethic and attitude greatly impressed Acktify's CFO. Despite initial challenges and iterations in establishing routines and reconciliation templates, our team remained committed and continuously improved their performance. This dedication allowed Mr. Leydon to delegate more tasks to the offshore team, freeing up his local staff to focus on other essential responsibilities.
Execution
1. Evaluation
The evaluation period was very crucial for John and Entigrity as well. Acktify relied heavily on manual processes, particularly in its accounts payable function. They had new data sources from which the firm had to build reports and data that had never been vetted.
2. Action Plan - Deploying the Offshore Team
The CFO understood the major issues that needed to be addressed and the importance of creating a proper action plan. The firm's plan involved integrating an offshore team to provide financial control, reporting, and transactional data support.
3. Reviewing Actions that were implemented
Entigrity’s offshore team demonstrated a great work ethic, adaptability, and willingness to learn. Over time, they moved from remedial work to more advanced analytics, which allowed firms to delegate additional responsibilities and projects to the offshore team.
Acktify Future Plans
Client Success Story
“ The offshore team of Entigrity demonstrated a great work ethic, adaptability, and willingness to learn. Over time, they moved from basic work to more advanced analytics. Which allowed me and my team to delegate additional responsibilities and projects to the offshore team. ”
John Leydon CPA,
CFO, Promax Supply Inc (Aktify)Our Clients
70%+ Cost Savings
| In House | Outsourcing with entigrity | |
|---|---|---|
| Salary | $34,000 | $15,000 |
| Employer NI and penson | $5,712 | - |
| Hiring cost | $2,832 | - |
| Other Over Head | $2000 | - |
| Total Cost | $44,544 | $15,000 |
Why Building Offshore Back Office,
Finance & Accounting Team
| Size of Business (By Revenue) | Finance, Accounts & Backoffice Department | 60% - 80% Savings | |
|---|---|---|---|
| Team Size | Salary Cost | ||
| > $2M | Outsourced | $5K - $10K | $3K - $7K |
| $2M - $5M | 2-5 | $150K - $300K | $100K - $250K |
| $5M - $10M | 5-10 | $300K - $600K | $250K - $500K |
| $10M - $25M | 10-25 | $600K - $1.5M | $500K - $1M |
| $25M - $50M | 25-40 | $1.5M - $3M | $1M - $2M |
| $50M - $100M | 40-50 | $3M - $4M | $2M - $3M |
| $100M - $250M | 50-75 | $4M - $5.5M | $3M - $4M |
| $250M - $500M | 75-100 | $5.5M - $7.5M | $4M - $6M |
| $500M - $1B | 100-250 | $7.5M - $19M | $6M - $14M |
| $1B - $5B | 250-750 | $19M - $55M | $14M - $40M |
| > $5B | 750-1500 | >55M | >40M |
Not just cost savings
- Addressing Staffing Shortages
- Take workload off your core team.
- Better Back Office, Books and Business.
- Onshore Team Focuses on Strategic Task.
- Improves Efficiency and Faster TAT.
- Improves Reporting and Decision Making.
- Scalability of Increasing or Reducing Staff.
- Access to Better Talent Pool
Watch Video
Hiring Process
01 Sign Up
- Online Sign up
- Assigning Manager
- Intro Call
02 Onboarding 
- Interview
- Test
- Orientation Call
03 Getting Started 
Usually Process of Staff Getting Started 1 to 4 Weeks
| Week 01 | |
|---|---|
| Meeting/Training | Daily 1 to 1.5 hour |
| Review / Involvement / Feedback | Very High |
| Week 02-03 | |
|---|---|
| Meeting/Training | Daily 30 minutes |
| Review / Involvement / Feedback | High |
| Week 04 | |
|---|---|
| Meeting/Training | Ongoing |
| Review / Involvement / Feedback | Medium |
Data Security
We've had 0 data breaches in the last 8 years
As a company that handles sensitive financial information, Entigrity understands the importance of data security. We have implemented rigorous security and privacy measures to ensure services are delivered securely and responsibly, including compliance with SOC, ISO, and GDPR standards.
Life @ Entigrity
Shift Timings
| Time Zone | Roles | EST | CST | MST | PST |
|---|---|---|---|---|---|
| Indian Timings | End Client facing roles | 1.00 pm to 10.00 pm | 1.30 pm to 10.30 pm | 2.30 pm to 11.30 pm | 3.00 pm to 12.00 am |
| US Timings | 3.30 am to 12.30 pm | 3.00 am to 12.00 pm | 3.00 am to 12.00 pm | 2.30 am to 11.30 am | |
| Overlap | 4.30 hours | 4.30 hours | 4.30 hours | 3.5 hours | |
| Indian Timings | Non-End Client facing roles | 4.30 pm to 1.30 am | 5.30 pm to 2.30 am | 6.30 pm to 3.30 am | 7.30 pm to 4.30 am |
| US Timings | 7.00 am to 4.00 pm | 8.00 am to 5.00 pm | 9.00 am to 6.00 pm | 10.00 am to 7.00 am | |
| Overlap | 8.00 hours | 9.00 hours | 8.00 hours | 7.00 hours |
Staff: Additional Shift Timing Info
- If you need more overlap please let your account manager know in advance and about the same. (So he can get those staff accordingly)
- Staff in Client facing roles or Virtual Assistant are definitely available with more overlap.
- Occasional/Seasonal late working or overtime is possible.
- Adhering to shift timings keeps work life balance.
- 9 hours shift timings (1 hour break and 8 hour working).
- Minimum 3 to 4 hours of overlap is required for communication/collaboration.
- We do face challenges in putting people to work for PST/MST Time zones and attrition is slightly higher as well.
- We also have "Early Fridays" program for non-client-facing roles. As our team members work the US shift, it limits the time they get to spend with their families. To address this and promote work-life balance, we allow team members to leave early (9:30 for EST and CST Clients, and 10:30 for MST and PST Clients) on Fridays as long as the client approves. There may be exceptions to this policy during the busy season or if the client requests otherwise.
Benefits offered to saff
- 18 Paid Time Off and 10 Public Holidays
- Night Allowance for Staff working late nights
- Tax Season Overtime = Proportionate to Salary
- Loan Giving to Team Members. (Without Interest)
- Work Timings Flexibility (On Client Approval)
- 2 Company Paid Prevent Health Check up Annually
- Extra Working (Overtime Allowed)
- Paternity Leave ( 2 Weeks)
- Medical Coverage Upto Rs. 300K Floater (Self, Spouse and Two Kids)
- Weekly Engagement and Activities
- Maternity Leave (13 Weeks Paid Leave + 13 Weeks LWP)
- Opportunity to Directly work with Clients and Grow
- WFH & Hybrid Working (On Client Approval)
- Better Exposure/Growth Compared to Big 4
- Life Insurance Coverage (2 Million) Accidental Coverage (2 Million)
Statistics
Price Revision (Guidance)
This is usual minimum price revision actual price revision shall depend level of staff member and performance. Actual price revision may be more or less based on mutual agreement.
| Tenure (Completion) | 6 Months | 1 Year | 2 Year | 3 Year |
| Revision | $1/hr | $1/hr | $2/hr | $2/hr |
Our Attrition & Salary Increas
| Year | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 |
| Attrition | 6.1% | 6.3% | 8.1% | 12.1% | 22.6% | 16.8% |
| Salary Increase | 17.64% | 21.21% | 23.75% | 28.81% | 53.69% | 37.9% |
| Replacements | 8.1% | 9.2% | 11.7% | 15.8% | 24.8% | 18.1% |
Best Practices of Offshoring
Upskilling is crucial for staff development and the success of a firm. Entigrity Learning Academy offers a wide range of courses to support upskilling efforts, with dedicated account and technical managers available for guidance. Also, if you have your own in-house learning program or training program, your staff can go through that. Overall, upskilling enhances both technical and managerial knowledge, and the extensive content library of Entigrity Learning Academy makes it a valuable resource.
Every individual, even team members on your offshore staff, will expect financial and career growth. At Entigrity, we believe in paying the best salaries to value our staff and manage attrition. We constantly encourage our clients to regular revisions that correspond with the pricing revisions we have proposed. More than that, sometimes staff members feel that they are not growing with the firm. Staff members seeking growth can explore new roles and delegate tasks by hiring someone under them.
Usually, people evaluate their needs and hire part time individuals. They end up giving them 35 hours of work, which is not really the right thing. Typically, expecting 75-80% productivity in the allocated hours is the right way. We always advise people to hire full time associate members. That gives dedicated attention to the staff members.
People often ask me how fast they can scale in offshoring. Two key things are to have clarity on the roles and tasks that would be performed by the offshore staff member and how much of the processes are documented. If these two things are clear, then your offshore teams can scale up really rapidly because you already have processes in place.
You really lay out the expectations of what really needs to be done and quantified. Lay it out in front of them so that absolute clarity is there about what is expected in terms of deliverables and results. Clarity of thought and expectations are bound to provide great results and harmony in the working environment.
Hiring for Non-Technical Roles
Multitask:
Non-technical staff hired can multitask. For example, staff hired as virtual assistants can also work on social media, manage calendars & emails, and play the customer support associate.
Work completely on US timings:
Non-technical staff hired can multitask. For example, staff hired as virtual assistants can also work on social media, manage calendars & emails, and play the customer support Associate.
Better communication skills:
These staff members in their previous jobs have experience interacting directly with the US/CA/UK target market. Hence these professionals have an edge in their communication skills, so they shall be preferred for tasks that involve face-to-face or oral communication with clients instead of traditional accountants, tax professionals, and auditors.
We always advise our clients that accountants, auditors, and tax professionals shall communicate with clients via chat or email. If you want, these professionals shall be hired, and they shall be more on the side of customer-facing roles.
Non-technical roles
Accounting firms initially hire accountants, auditors, and tax professionals. But eventually, they would expand their offshore team by hiring for the following non-technical roles.
- Virtual Assistants
- Customer Support Associate
- Business Development Roles
- HR & Talent Acquisition Role
- IT Support Roles
- Digital Marketing Roles
- Content Writers
- SEO Specialist
- Sales Roles
- Video Editors
- Social Media Specialist
- Data Processors
Tasks done by Non-Technical Roles
Business Development Associate
- Understand the firm’s core business area, value proposition, and Target Audience (TA)
- Data generation of companies TA
- Connecting with individuals from TA who are key decision makers
- Drafting email for email campaigns
- Sending LinkedIn messages
- Cold calling
- Managing inquiries/chats on website
- Assist in webinar/video marketing
- Build long-term relationships with new and existing customers
- Engaging on LinkedIn with current/prospective clients
- Preparing and sending out engagement
- Sales follow-ups before closing and getting engagement signed
- Working closely with marketing agencies, if any
Customer Support Associate
- Respond to customer inquiries, resolving complaints, provide support
- Ensuring customers are satisfied and get what they want
- Collecting & sending documentation/reports to clients
- Managing client data and information
- Managing client deadlines and deliverables
- Client follow-ups, and meeting support
- Helps onboarding new client CRM tool management
- Managing inbound & outbound calls
- Capturing call/meeting notes and sending out CTA/MOM*
- Collaborating with other teams
Hiring a virtual admin assistant
Many accounting firms need help fully utilizing their potential due to being bogged down by low-value administrative and non-core tasks. This makes it an opportune moment to consider hiring a virtual assistant. These assistants can remotely support various business-related activities and provide excellent support that exceeds expectations.
Task breakup (timewise) of owner,
partner, principals & managers
Task done by virtual assistant
- Email management (inbound & outbound)
- Folder management/ document management
- Managing calendar & appointments
- Printing deliverables, reports and financial statements
- Task management and follow up with Team
- Calling the IRS/state tax department
- Sending reminders of meetings
- Managing inbound and Outbound Calls
- Sending minutes of meetings
- Basic data entry (Quickbooks - Excel work)
- Document processing and data entry
- Invoicing and billing, Firms AP management
- Client follow up/ communication
- Capturing call/meeting notes, & sending out CTA/MOM*
- Collecting & sending documentation/ reports to clients
- Document collection and preparation for tax, audit, etc
- Managing client deadlines and deliverables
- Can multitask if require
Hiring & pricing for specialized
and non-technical roles
Consultant
- US/CA/UK Experience 0 Yrs (3 Months Training)
- India Experience1-3 Yrs
| Pricing (Different Roles) | USD | CAD | GBP |
|---|---|---|---|
| HR & Related Support | $9 | $12 | £7 |
| Talent Acquisition | $9 | $12 | £7 |
| Recruitment Support | $9 | $12 | £7 |
| Admin & Customer Support | $9 | $12 | £7 |
| Virtual Assistant | $9 | $12 | £7 |
| Customer Support | $9 | $12 | £7 |
| Data Processing | $9 | $12 | £7 |
| SEO Specialist | $9 | $12 | £7 |
| Video Editing | $9 | $12 | £7 |
Sr. Consultant
- US/CA/UK Experience 0 Yrs (3 Months Training)
- India Experience1-3 Yrs
| Pricing (Different Roles) | USD | CAD | GBP |
|---|---|---|---|
| HR & Related Support | $11 | $14 | £8 |
| Talent Acquisition | $11 | $14 | £8 |
| Recruitment Support | $11 | $14 | £8 |
| Admin & Customer Support | $11 | $14 | £8 |
| Virtual Assistant | $11 | $14 | £8 |
| Customer Support | $11 | $14 | £8 |
| Data Processing | $11 | $14 | £8 |
| SEO Specialist | $11 | $14 | £8 |
| Video Editing | $11 | $14 | £8 |
Specialist/Sr. Specialist
- US/CA/UK Experience1 Yr
- India Experience1 Yr
| Pricing (Different Roles) | USD | CAD | GBP |
|---|---|---|---|
| HR & Related Support | $13 | $17 | £10 |
| Talent Acquisition | $13 | $17 | £10 |
| Recruitment Support | $13 | $17 | £10 |
| Admin & Customer Support | $13 | $17 | £10 |
| Virtual Assistant | $13 | $17 | £10 |
| Customer Support | $13 | $17 | £10 |
| Data Processing | $13 | $17 | £10 |
| SEO Specialist | $13 | $17 | £10 |
| Video Editing | $13 | $17 | £10 |
Team Lead
- US/CA/UK Experience2 Yrs
- India Experience5+ Yrs
| Pricing (Different Roles) | USD | CAD | GBP |
|---|---|---|---|
| HR & Related Support | $16 | $20 | £12 |
| Talent Acquisition | $16 | $20 | £12 |
| Recruitment Support | $16 | $20 | £12 |
| Admin & Customer Support | $16 | $20 | £12 |
| Virtual Assistant | $16 | $20 | £12 |
| Customer Support | $16 | $20 | £12 |
| Data Processing | $16 | $20 | £12 |
| SEO Specialist | $16 | $20 | £12 |
| Video Editing | $16 | $20 | £12 |
Sr. Team Lead
- US/CA/UK Experience3-5 Yrs
- India Experience5+ Yrs
| Pricing (Different Roles) | USD | CAD | GBP |
|---|---|---|---|
| HR & Related Support | $16 - $25 | $20 - $30 | £12 - £20 |
| Talent Acquisition | $16 - $25 | $20 - $30 | £12 - £20 |
| Recruitment Support | $16 - $25 | $20 - $30 | £12 - £20 |
| Admin & Customer Support | $16 - $25 | $20 - $30 | £12 - £20 |
| Virtual Assistant | $16 - $25 | $20 - $30 | £12 - £20 |
| Customer Support | $16 - $25 | $20 - $30 | £12 - £20 |
| Data Processing | $16 - $25 | $20 - $30 | £12 - £20 |
| SEO Specialist | $16 - $25 | $20 - $30 | £12 - £20 |
| Video Editing | $16 - $25 | $20 - $30 | £12 - £20 |
Asst. Manager/Manager
- US/CA/UK Experience5+ Yrs
- India Experience8+ Yrs
| Pricing (Different Roles) | USD | CAD | GBP |
|---|---|---|---|
| HR & Related Support | $25 - $40 | $30 - $50 | £25 - £35 |
| Talent Acquisition | $25 - $40 | $30 - $50 | £25 - £35 |
| Recruitment Support | $25 - $40 | $30 - $50 | £25 - £35 |
| Admin & Customer Support | $25 - $40 | $30 - $50 | £25 - £35 |
| Virtual Assistant | $25 - $40 | $30 - $50 | £25 - £35 |
| Customer Support | $25 - $40 | $30 - $50 | £25 - £35 |
| Data Processing | $25 - $40 | $30 - $50 | £25 - £35 |
| SEO Specialist | $25 - $40 | $30 - $50 | £25 - £35 |
| Video Editing | $25 - $40 | $30 - $50 | £25 - £35 |
Certifications - Affiliations - Partnerships
About Entigrity
Business Continuity Practices
8%-10% staff available on bench
Battery back up in case of power failure
Full capability with Legal Compliance
Two dedicated internet lines(one running, one backup)
Insurance Cover
Disaster Recovery Plan