Build your Dream Offshore Team

Whether you are a CPA owner at a small firm or managing an mid-size regional firm or large accounting firm, everyone faces a skills gap to fill a vacant role. That's where we serve you, enabling and assisting your clients in growing their accounting firms and offshore staff completing your accounting tasks.

Our talented Associate Customer Support = Your dedicated offshore staff

Entigrity is only focused on Accounting, Tax, Audit and Other domains, allowing you to focus on expanding and managing your business and clients. Choose the tasks, talents, or responsibilities you want your offshore accountant to perform, and Entigrity's specialized staff will manage all aspects of recruiting, onboarding, training, and retention. It's never been easier to outsource accounting.

CPAs and Offshore accountants are there in your hands

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What You Get With An Entigrity's Associate Customer Support

Customer Service Associates perform a variety of support tasks to offer exceptional service to customers. Their duties and responsibilities often include: Listening to customers' concerns and handling complaints and returns. Giving detailed explanations of services or products.

Flexible Hiring Options


  • Bachelor’s Degree
  • 3+ Year experience.
  • Computer literacy and familiarity with various computer programs such as MS Office
  • Prior Experience of Customer Service
  • Respond promptly and professionally to incoming customer inquiries in chat, by telephone, or by email.
  • Documenting customer interactions and forwarding information to interested parties.
  • Explain simply and clearly customer questions and check for customer understanding and acceptance.
  • Establish and maintain good rapport with customers by using positive language and Anticipating customer needs.
  • Transcription of Customer Reports - Organize all conversation records.
  • Ensure that customer experience requirements are met in accordance with standards set Identifying, Escalating Priority Issues and reporting to the high-level management.
  • Resolve customer queries and achieve customer delight.
  • Completing call notes and call reports as necessary and updating them in the CRM.
  • Mail, scan, follow up with clients
  • Excellent Oral and Written Communication
  • 1-3 Yrs

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Client Recommendations

Top Accounting firms working with us

See How Entigrity Can Help Your Accounting Firm To Grow Using Offshore Staff.

  • Working with accounting firms for over a decade now.
  • Offshore partners for 30 out of the top 100 Accounting firms
  • Helped firms in offering guidance to build their offshore team.
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