Episode 2: This is the second episode of the conversation where Ron spoke with a CPA and helped him clear his doubts about offshore staffing which were mostly related to data security.
TAKING CARE OF DATA SECURITY IN OFFSHORE STAFFING
2 minute read
CPA: “Wait, this all sounds too good to be true. Hiring at $9/hour, savings in labor cost, easy recruitment, dedicated staff, flexible hiring, experienced and qualified staff, everything is ok, What about data security? How can I rely on someone who is working from thousands of miles away?”
RONALD SMITH: “I agree data security and confidentiality is usually the #1 concern of every CPA I speak with. Let me tell you something, we are completely paperless - no pen, paper or printers, we have disabled USB drives in all our computers, no external devices can be connected, staff can’t access external websites, personal emails or social media, upload and download of data is restricted, multi-factor authentication is in place.”
CPA: “But can’t they copy on their local computers, or just copy on a piece of paper? My data is going to travel from here to India and then back to the US.”
RONALD SMITH: “The IT setup is very simple, safe and secure. Your data isn’t going to move at all. We’ll setup remote login and your offshore staff will login to your workstation in your to do the work and logoff when done. No back and forth data transfer is involved, so technically your data never leaves your office.”
CPA: “But what if they take a photograph through their phones? Or someone unauthorized enters and takes a picture of sensitive documents?”
RONALD SMITH: “It can’t happen because mobile phones aren’t allowed in the work area, they have to be kept in a locker before entering the workplace. Also all entries and exits are key card enabled and entire facility is under CCTV camera surveillance that is monitored 24x7.”
CPA: “But let’s simply say what if there is data breach or violation?
RONALD SMITH: “Well let me tell you, we are a US company and we provide you our contract of protecting your data, privacy & confidentiality in writing. So in case if that happens you have stronger recourse against us (although this has never happened in the history of 8 years of our business)”.
CPA: “But I still run a risk of data breach or confidentiality breach?
RONALD SMITH: “Theoretically Yes, however, your risk needs to be measured in relative terms i.e. Offshore staffing is a cost effective and easy solution to local staffing challenges, so now you need to analyze is offshore staffing increasing risk? Let’s see through below comparison
Is you staff working completely paperless?
Strict Protocols being followed like
No (Usually not there)
Breach of Data Security
Stronger Agreement to Counter/Back up/Protect
Confidence Because of the track record of Entigrity having worked with 500+ accounting firms vs Local Staff Track Record.
Relative analyses actually shows how your risk with Offshore staffing is relatively lower compared to local staffing”
CPA: “I’m not coming to India to check if you are actually following these processes.”
RONALD SMITH: “We are ISO 27001:2013 certified organization for data security and confidentiality. ISO 27001 is Information Security Management Standard. Also, we are GDPR compliant and also approved by IRS for continuing education. And you are more than welcome to visit our offices in India or easier way, you can take a video tour”
CPA: “You know Ron, all these claims seem too good to be true?”
RONALD SMITH: “I understand, but 500+ CPAs and accounting firms trust us for their offshore staffing needs and we are #1 company specializing in staffing for accounting firms. We have been serving the accounting industry for past 8 years and have 100+ online reviews and dozens of client success stories on our YouTube Channel.”
If you would like to learn more, let’s schedule a quick 10-minute phone meeting.
Entigrity™ is a trusted offshore staffing partner to over 500+ accountants, CPAs and tax firms across the US and Canada. Our flexible and transparent hiring model gives helps firms of all sizes to hire staff for accounting, bookkeeping, tax preparation or any other task for 75% less cost. As a firm 'run by accountants, for the accountants', Entigrity captures the hiring needs of accounting firms most precisely, providing staff that works directly under your control and management, still you are left with least to worry about compliance, payroll taxes, overheads or any other benefits.